Effective Date: July 1, 2017
This Privacy Policy describes how Reach Matters Media, LLC (“we,” “us,” or “our”) collects, uses, shares, and protects personal information obtained from individuals (“you” or “users”) who interact with our social media marketing copywriting services and related platforms. We are committed to maintaining the privacy and security of your personal information. By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.
- Information We Collect:
1.1 Personal Information: We may collect personal information such as your name, email address, phone number, and billing details when you contact us, sign up for our services, or engage with us through our website or other communication channels.
1.2 Communication Data: We may collect data related to your communication with us, including emails, messages, and other interactions, for the purpose of providing customer support, answering inquiries, and improving our services.
1.3 Usage Information: We automatically collect certain information about your use of our services, including your IP address, browser type, device information, operating system, and referring website. This information is collected to analyze trends, administer the site, track user activities, and gather demographic information for internal use.
- Use of Information:
2.1 Provision of Services: We use the collected information to provide, maintain, and improve our social media marketing copywriting services. This includes delivering tailored content, managing your account, and communicating with you about your projects or inquiries.
2.2 Communication: We may use your contact information to send you promotional offers, updates, newsletters, and other marketing communications. You can opt out of receiving such communications by following the instructions provided in the messages or by contacting us directly.
2.3 Legal Compliance: We may process your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
2.4 Analytics and Improvement: We may use aggregated and anonymized data for analytical purposes, such as analyzing trends, monitoring user behavior, and improving our services and website performance.
- Information Sharing:
3.1 Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and email service providers. These third parties are obligated to protect your information and are only authorized to use it for specified purposes.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if such a transfer occurs.
3.3 Legal Requirements: We may disclose your personal information if required to do so by law, or if we believe that such action is necessary to comply with legal obligations, protect our rights or the rights of others, investigate fraud, or ensure the safety of our users.
- Data Security:
We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission or storage can be guaranteed to be 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
- Your Rights:
You have certain rights regarding your personal information, including the right to access, update, or delete the information we hold about you. If you wish to exercise any of these rights or have any questions regarding the processing of your personal information, please contact us using the information provided below.
- Changes to this Privacy Policy:
We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
- Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Reach Matters Media, LLC
By using our services, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Privacy Policy.
